Q. Why Get my phone fixed? Why not just buy a new phone?
A. Great question, and one we get every day. There are many reasons to go with a repair over a replacement. Let me address a few:
- It's cheaper than buying a new phone. If you can't renew your service contract a new phone could cost you "out of contract" anywhere from $500 - $800. Most of our repairs are under $100.
- No new service contract. Even if you can sign a new service contract (normally 2 years) you might not want to or you might want to wait for a phone/smartphone you really want.
- The environment. That's right, why not be a little green?! Cell phones have some metals in them that are NOT earth friendly. If you don't get it fixed at least drop it off for recycling.
Q. Will it take a long time for my repair? It might be faster just to get a new phone.
A. It won't take a long time at all. Many of our repairs can be done in less than an hour. Industry surveys show that the average new phone purchase takes an hour to an hour and a half.
Q. Can you do the repair instantly? I can't live without my phone for one second!
A. No problem, and no we can't we do it instantly, we're human. We can offer you a loaner phone while we are working on your phone ($10 rental fee).
Q. I saw that a guy on craigslist can come to my house and fix my phone. Is this a good idea?
A. Craigslist is great for some things, but do you really think some kid on craigslist is qualified to work on an expensive iPhone or Blackberry?! If he breaks it do you really think he'll come back? We have certified techs in a location that you can find again.